Maximising Support: Working Effectively With Your Plan Manager!

Your NDIS Plan Manager plays a crucial role in helping you make the most of your funding, but the key to success is knowing how to work with them effectively. At Proactive Plan Managers, we believe the best outcomes come from strong communication, trust, and clear expectations.

Here’s how you can ensure you’re getting the support you deserve:

1️⃣ Be Clear About Your Goals

Your NDIS plan is designed to support your individual goals — whether that’s building independence, accessing therapies, or joining community activities.👉 Share these goals with your plan manager so they understand what matters most to you and can guide your spending accordingly.

2️⃣ Communicate Regularly

Don’t wait until there’s a problem. Staying in touch helps your plan manager:

• Track your spending across budgets

• Spot underspending or overspending early

• Adjust supports before it becomes an issue

Ask your plan manager for regular budget updates so you always know where things stand.

3️⃣ Know What Your Plan Covers

Your plan manager can pay invoices and help you understand categories — but they don’t decide what you can or can’t buy. The NDIS guidelines do.👉 If you’re unsure whether a support is reasonable and necessary, ask your plan manager to explain in plain language.

4️⃣ Use Their Knowledge of Providers

Plan managers work with a wide network of providers.

• They can connect you with reliable, value-for-money services

• They can flag when a provider’s rates are outside NDIS price limits

• They can help you balance choice with quality

  
  

5️⃣ Ask Questions Anytime

There are no “silly questions” when it comes to the NDIS. A good plan manager should:

• Answer in a way that’s easy to understand

• Be transparent about processes and timelines

• Make you feel supported, not confused

  
  

Why Proactive Plan Managers?

At Proactive Plan Managers, we go beyond just paying invoices. We:

• Provide clear, easy-to-read statements

• Keep you updated with real-time spending reports

• Take the stress out of admin so you can focus on achieving your goals

  
  

✅ Remember: Plan Management is fully funded by the NDIS — there’s no extra cost to you.

📞 Ready to get more out of your NDIS plan? Contact Proactive Plan Managers today.